Shipping Policy
Worldwide Delivery
We ship our products worldwide through India Post International Mail Services and its international postal network partners.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time:
Estimated delivery timelines are:
Asia: 7–14 business days
Middle East: 7–15 business days
Europe: 10–20 business days
North America: 10–20 business days
Australia & New Zealand: 10–20 business days
Africa & South America: 15–30 business days
Delivery times are estimates and may vary due to customs clearance, local postal services, public holidays, or unforeseen delays.
Shipping Charges
Shipping charges are calculated automatically at checkout based on:
Destination country
Package weight and dimensions
Selected shipping service
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country. These charges are the responsibility of the customer.
Prescription and Import Restrictions
Customers are responsible for ensuring that the ordered products are permitted for import into their country. Some countries restrict or prohibit the import of medicines, supplements, or herbal products.
Prescription medicines, where applicable, will only be shipped after verification of a valid prescription and subject to the import regulations of the destination country.
Order Tracking
Once your order is dispatched, a tracking number will be provided via email or SMS. Orders can be tracked using the tracking services provided by India Post and the destination country’s postal operator.
Packaging
All products are securely packed to protect them during international transit. Sensitive products are packaged appropriately to maintain product quality.
Lost or Damaged Shipments
If your shipment arrives damaged or is lost in transit, please contact customer support within 7 days of the expected delivery date with relevant details and photographs, if applicable.
Incorrect Address
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for returned or re-shipped orders due to incorrect or incomplete addresses.